SafeCare is a globally recognized healthcare quality improvement program designed to promote safe, effective, and high-quality healthcare services across various healthcare facilities.
This program employs internationally accredited standards by the International Society for Quality in Healthcare (ISQua), providing healthcare organizations with a structured, evidence-based approach to assess and enhance their care delivery.
SafeCare focuses on both clinical and non-clinical aspects of healthcare, including patient care, staff training, infrastructure, management processes, and infection control.
The core objective of SafeCare is to guide healthcare providers in evaluating their performance, identifying service delivery gaps, and implementing improvement plans to address these gaps. Through innovative data collection tools, SafeCare enables real-time performance tracking, fostering data-driven decision-making and continuous improvement. SafeCare’s ultimate goal is to ensure sustainable, measurable improvement, providing healthcare facilities with a clear pathway toward consistently high-quality, safe care for all patients.
CHAG SafeCare refers to the institutionalisation of the SafeCare quality improvement program within the Christian Health Association of Ghana (CHAG) network of healthcare facilities. By adopting SafeCare’s standards, CHAG aims to elevate healthcare delivery across its facilities, ensuring accessible, patient-centered healthcare for all Ghanaians, particularly underserved communities. CHAG SafeCare allows healthcare providers to assess their services, identify gaps, and implement tailored improvement plans specific to their context, addressing key areas such as clinical services, patient care, infrastructure, and workforce development.
The integration of SafeCare into CHAG’s operations guarantees standardized care across various healthcare facilities, from large urban hospitals to small rural clinics. This ensures that every patient receives the same level of high-quality care, regardless of their location.
The CHAG SAFECARE HUB is an epitome of CHAG’s commitment to embed the culture of quality within all its member institutions. It is a dedicated unit responsible for planning and coordination of all SafeCare activities including conducting quality assessments, quality improvement training and remote and onsite support within the various healthcare facilities across all denominational networks within CHAG.
The Hub is well positioned to provide this support through its partnership with PHARMACCESS an international organization with digital agenda dedicated to connecting people to quality healthcare through innovative ideas and well trained internationally certified SafeCare Assessors.
Well dedicated and highly motivated staff are always poised to provide assistance and technical support to all healthcare on quality related issues.
Improving Patient Safety and Care: CHAG SafeCare’s primary focus is to enhance patient safety by reducing risks and improving clinical outcomes. The program helps ensure healthcare providers deliver effective and patient-centered care at every stage of the patient journey.
Continuous Quality Improvement: SafeCare operates on continuous quality improvement, providing a step-by-step approach to assess current performance and develop a tailored Quality Improvement Plan (QIP). This plan ensures that improvements are sustainable and measurable.
Supporting Healthcare Providers: SafeCare provides tools, resources, and training for healthcare professionals to enhance their clinical, operational, and organizational capabilities. It also strengthens leadership by offering training in governance, operational management, and decision-making.
Encouraging Global Best Practices: By adopting internationally recognized SafeCare standards, CHAG healthcare facilities align their practices with global healthcare benchmarks, improving both patient outcomes and the overall quality of care.
ISQua-Accredited Standards: SafeCare is based on ISQua-accredited standards, ensuring a globally recognized, evidence-based approach to quality improvement for CHAG facilities.
Step-by-Step Quality Improvement: SafeCare offers a structured approach to quality improvement, starting with a comprehensive assessment of a facility’s performance and followed by the development of a tailored Quality Improvement Plan (QIP).
Comprehensive Healthcare Coverage: SafeCare covers all aspects of healthcare delivery, including clinical care, staff training, infrastructure, infection control, and customer service. This holistic approach ensures that every area of healthcare meets the same high standards.
Data-Driven Tools: SafeCare integrates advanced data collection and reporting tools, enabling healthcare facilities to track their progress in real time and make informed decisions to continuously improve care delivery.
CHAG SafeCare has had a significant impact on healthcare facilities in Ghana. The program’s objective assessments help identify strengths and weaknesses, leading to measurable improvements in care quality. It has also contributed to enhanced patient care, improved clinical outcomes, and better operational efficiency. Through capacity-building initiatives, CHAG SafeCare has empowered healthcare providers at all levels, helping to improve infection control practices, reduce medical errors, and enhance medication safety.
The program’s focus on standardizing care ensures consistent, high-quality treatment across all CHAG facilities. Leadership training has also strengthened facility governance, resulting in better decision-making and more effective management teams.
SafeCare certification provides healthcare facilities with international recognition for their commitment to high-quality care. This certification not only helps attract patients and funding but also offers a competitive edge in the healthcare ecosystem by differentiating certified facilities as models in quality care. Additionally, SafeCare’s ongoing focus on continuous quality improvement ensures that the benefits of certification are consolidated and sustainable to stand the test of time.
Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Dudenmouth.
Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Dudenmouth.
Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Dudenmouth.
Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Dudenmouth.
Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Dudenmouth.
Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Dudenmouth.
As an act of conscious policy ownership, we will embrace the cost of training, sensitization, education, and the cost of other things that will come with it. However, with the ending of the sponsorship from PharmAccess, which we are very grateful for, we would have to wean ourselves as they gradually step back.
Healthcare without quality improvement measures is like giving poison to patients to take and die!
The Church has a strong oversight responsibility as far as the health sector is concerned.
This is tied to the Church of Pentecost’s vision to influence society. With SafeCare, all the clinics and hospitals will be conscious and more accountable, knowing that there is an external body to regulate their activities with the aim of improving quality to international standards.We are very much interested in the nationwide wave for quality even though Government is unable to commit resources due to scarcity. We will do our best as church health facilities to influence our society in health services delivery.
For the Catholic Churches’ work in healthcare delivery, our understanding is that ultimately, we are responsible to God and Jesus Christ. Therefore, I urge the staff not to look at the limitations they normally have but they continue to do a lot of selfless service and sacrifice in order to bring life to those who come there. I thank the SafeCare program for taking us on this journey of quality improvement
And those of us who have experienced SafeCare policies and practices, we understand that SafeCare has come to stay, and we are committed to it. On behalf of my management and team members, I pledge my facility’s commitment to it and our intention to engage all our staff on SafeCare. Quality is like a magnet and when it is continuous, the magnet becomes even stronger. By sticking to SafeCare, we improve our services without necessarily increasing prices, which would appeal to more clients and lead to increased revenue.
As a Manager and an Administrator, my focus is ensuring the implementation of the quality in our day-to-day processes. Now that the program has been institutionalised, we have dedicated a quality improvement department and quality improvement has become the norm in our facility